FAQ’s

We operate 9 am-7 pm and offer evening and weekend hours on a limited basis to fit the busy needs of client’s schedules.

Our session fees range from $125-$170 per session, depending on the clinician you are seeing and the services provided. All sessions are 55 minutes.

We do offer intensive individual and couples’ counseling sessions that range from 90—120 minutes. These sessions are not covered by health insurance and are an out-of-pocket expense.

Late Cancellation Fee: $125

Yes, we are in-network providers with most major health insurance plans, and we accept certain EAP programs as well.

Please note, we are not in-network with MEDICARE or MEDICAID affiliated plans.

We can also provide you a “super bill” to submit to your insurance company (Medicare and Medicaid do not accept this) after the session for reimbursement through your “out-of-network” benefits if we do not accept your insurance plan:

· Most insurance plans will pay some percentage of a bill for out of network coverage.

· Please contact your insurance company to inquire about your specific out-of-network coverage by calling the toll-free number on the back of your insurance card.

· Please use the codes listed by the “fees” section below to reference when calling insurance provider regarding out-of-network mental health benefits.

· Payment for the service rendered by South Cove Counseling LLC is due at the time of your session

Mental health counseling is a time slot that allows you the chance to share your thoughts, feelings and stressors openly without judgement in safe environment with a compassionate trained professional. You are able to processes past trauma’s, stressors and your deepest thoughts in full privacy. It is a place where you can gain insight, awareness of your emotions and behaviors. You can gain new understanding of yourself, learn coping strategies and receive support. Therapy is specifically tailored to your needs and you are allowed to be fully yourself!scription

The first session is a time for the client to get acquainted with their therapy provider and to answer any questions that may arise. It is also a time for your specialized therapist to gather as much information necessary to best help you reach your specific goals. If you don’t know your goals that is okay, your therapist can help with that too! Don’t worry if your not comfortable sharing certain information, you don’t have to and you can go at your own pace, as you get more comfortable in future sessions you can share more information. Clients are matched with the clinician based on specialties and therapy styles to help with therapy matching and to ensure it is a good fit for both.

Typically sessions last between 45-55 minute. Clients have the option to meet in-person, through video/virtual or a hybrid combination. Most clients are usually seen once per week to start building the therapy relationship and for you the client to feel comfortable engaging in the therapeutic process. Your therapy provider will discuss scheduling options based on your tailor goals and taking into account financial and scheduling needs.

We offer in-person sessions, telemental health services (through video or phone) or a hybrid combination of both in order to meet your busy schedule. All virtual/phone sessions are conducted through a secure HIPAA compliant EMR system or phone system in order to ensure the highest amount of confidentiality and privacy for our clients.